Contact

Leave us a message!

    FAQ

    arabian perfumes
    arabian perfumes

    FAQ

    Do you offer delivery service throughout Europe?

    Do you offer delivery service throughout Europe?

    We understand that delivery is an important topic for our customers, and we'd like to reassure you that we deliver across Europe.

    Once you've placed your order, you'll receive an email confirmation with your order details and a tracking number so you can track the status of your order.

    We always strive to deliver your order as quickly as possible. However, please note that the delivery time may vary depending on the location. If you're concerned about the status of your shipment, please feel free to contact our customer service team, and we'll do our best to assist you.

    How long does shipping take?

    How long does shipping take?

    Shipping times vary depending on your location, but we aim to ship your order within 1 to 3 business days in Belgium or the Netherlands. 3 to 5 working days in Europe.

    Are the perfumes authentic and of good quality?

    Are the perfumes authentic and of good quality?

    Yes, all our perfumes are authentic and of the highest quality. We source only the finest ingredients and ensure that each fragrance is manufactured to the highest standards. Yes, all of our perfumes are authentic and of the highest quality. We source only the finest ingredients and ensure that each fragrance is manufactured to the highest standards.

    What kinds of perfumes do you offer?

    What kinds of perfumes do you offer?

    We offer a wide range of premium and authentic Arabian perfumes, including classic Oud and Rose fragrances, as well as modern Citrus and Woody fragrances.

    How are the perfumes made?

    How are the perfumes made?

    All our perfumes are made with the highest quality ingredients and are made by skilled perfumers using traditional distillation methods.

    What information is provided about the perfumes?

    What information is provided about the perfumes?

    On our website you will find detailed information about each perfume, including the top, middle and base notes, as well as the concentration of the fragrance.

    Is it safe to buy on our website?

    Is it safe to buy on our website?

    Yes, our website is secure and we take customer privacy and security very seriously. All your personal and payment details are protected with the latest security measures.

    What is your return policy?

    What is your return policy?

    We have a generous returns policy and are committed to customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 14 days of receipt for a full refund or exchange. (provided it is still sealed)